Privacy Policy


LTL HEALING is committed to protecting your privacy and the security of your Personal Data. The information you share with LTL HEALING allows us to provide you with the best service possible. This privacy policy explains what personal data LTL HEALING collects from you when you use our services, how we use it, and what steps we take to ensure it is protected.

What data we collect

LTL HEALING collects the following Personal identification information:

- Astrology Reading / Numerology Reading - Name, email address, phone number, date of birth, place of birth, time of birth

- Astrology Reading / Numerology Reading for a couple - Name, email address, phone number, date of birth, place of birth, time of birth of both parties

- Astrology Reading / Numerology Reading for a child - Name, email address, phone number of the parent. Name, date of birth, place of birth, time of birth of the child

- Family Constellation / Resonance Repatterning Therapy Session / Jin Shin Jyutsu / Reiki - Name, email address, phone number, date of birth, place of birth, time of birth, some health information, such as prior abuse, reasons for choosing to have a session, earlier life experiences, emotions experienced, outcomes that you would like from your session, etc.

- Testimonials - Name and City/Country

- Request information regarding a session - Name, telephone number and/or email address

How we collect your data

You provide LTL HEALING with all of the data we collect. We collect data and process data when you:

- Book a Session

- Voluntarily complete a customer survey or provide feedback, testimonials, etc. via email or chat

- Email or chat with us about questions, comments, or to arrange the details of your session

LTL HEALING uses third party services to host this website. We recommend you check out the privacy policy of each of the following: - Mweb

How we use your data

LTL HEALING collects your data so that we can:

- Respond to your questions

- Prepare for your session

- Correspond with you regarding your session. This can be pre- and post- the session.

- Determine the most beneficial next steps for your self-healing journey

- Email you a newsletter and/or special offers on our services that we think you might like

How we store and protect your data

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. Access to this information is limited to those with a genuine business need to know and is subject to a duty of confidentiality. We will notify you and any applicable regulator of any suspected data security breach as required by law.

How long we keep your data

LTL HEALING will keep your emails, text/WhatsApp messages, and session notes for up to seven years, after which time they are deleted.

Astrology Data and Astrology Readings / Numerology Readings are kept until such time that you request LTL HEALING to delete this information.

Who we share your data with

LTL HEALING does not sell your data or share it with any third parties. All sessions are confidential and their content is not discussed with third parties without your prior written consent, unless ordered by a court of law or any authority having the power to do so. We may share personal information with law enforcement or other authorities if required by an applicable law.

Your data protection rights

LTL HEALING would like to make sure you are fully aware of all of your data protection rights. You are entitled to:

- Request to see what information we hold about you

- Know what we are doing with your information and why

- Ask us to correct any mistakes in the information we hold about you or add any information that is missing

- Object to direct marketing

- Withdraw your consent at any time

Depending on our reasons for using your information, you may also be entitled to the following. Please be aware, however, that exercising some of these rights may result in us being unable to continue providing our services to you. You may:

- Ask us to delete information we hold about you

- Have your information transferred electronically/in person to you

- Object to decisions being made that significantly affect you

- Object to how we are using your information

- Stop us using your information in certain ways

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please telephone or email us at LTL@LTLHEALING.CO.ZA or LTL@INAME.COM. To protect your privacy, we may ask you to identify yourself.

Cookies

Cookies are text files placed on your computer to collect standard internet log and visitor behaviour information. LTL TRAINING does not use cookies.

These may, however, be used by our Internet Service Provider. Please contact Mweb to identify whether they use cookies - www.mweb.co.za . For additional information, visit allaboutcookies.org.

Privacy policies of other websites

LTL HEALING's website may contain links to, or embedded content (e.g. videos, images, articles, etc.) from other websites. Our privacy policy applies only to our website, so if you click on a link to another website or view embedded content, we advise you to read their privacy policy.

Changes to our privacy policy

This privacy policy is reviewed regularly and updates are made to it on this page. This privacy policy was last updated on 1 July 2021.

How to contact us

If you have any questions about LTL HEALING's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that LTL HEALING has not addressed your concerns in a satisfactory manner, you may contact the Information Regulator of South Africa.

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